Prepare Yourself for Dental Treatment and Receive the Greatest Benefits

1. Comfort and Stress Relief
   1. Neck Pillow
   2. Sunglasses
   3. Audio
   4. Video
   5. Aromatherapy
   6. Breathing
   7. Medications
   8. Rescue Remedy
   9. Guided Imagery
   10. Hydration
   11. Things to Avoid
2. Treatment Plan Presentation
3. Request Answers to Your Treatment Questions

   Questions:

   1. How should I prepare for this treatment?
   2. Why do I need this treatment?
   3. What might happen if I delay or avoid this treatment?
   4. Are there any other treatment options? If so, describe them:
   5. Where will the treatment be done (hospital or other location)?
   6. How is the treatment done?
   7. What is the name of the treatment?
   8. What is the next step if this treatment doesn't work?
   9. Is the treatment painful?
   10. What are the risks associated with this treatment?
4. Reminder
   1. Ask for more information about the treatment.
   2. Ask about a second opinion.
   3. Ask how much the treatment will cost and if there are ways to reduce the costs.
   4. State any concerns you have about having the treatment.
   5. Who will do the treatment
   6. How much experience does the healthprofessional have in doing this treatment?
   7. What effects are expected after the treatment?
   8. What complications might develop (both immediate and long-term)?
   9. How successful is this treatment?
   10. Will the treatment be done only once or will it be repeated?
5. Informed Consent
6. Working with other Health Practitioners
7. Expectations for Treatment Outcome
8. Fees
9. Understanding Dental Insurance
   1. Third party payers
   2. Direct Payment to Dentist
   3. Patient Reimbursement
   4. HMO
   5. Plan Participation
   6. Non-Participating Dentists
   7. Uncovered Procedures
   8. Restrictions and Limitations
   9. Yearly Maximums
   10. Pre-authorization(Predetermination)
   11. Electronic Filing and HIPAA
   12. Dual Coverage
   13. Flexible Spending using Pre-Tax Dollars
   14. Medicare
   15. Medicaid
10. Health Savings Accounts (HSA)
11. Medical Insurance Coverage for Dental Procedures
12. Paying for Uncovered Dental Services
    1. Phasing Treatment
    2. Cash
    3. Credit Card
    4. Health Card Credit Line
    5. Loan
    6. Tax benefits
13. Financial Policy
14. Warrantees
15. Appointments
16. Homecare
17. Aftercare
18. Referrals
19. Doctor Responsibilities
20. Patient Responsibilities
21. Dental Patient’s Bill of Rights

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